As specialists in operational audits, we bring years of experience and expertise to each assignment. We are conscious of the need to provide a fresh and unbiased perspective on each assignment, and we endeavour to rotate auditors wherever possible to ensure that a high standard of objectivity and analysis is maintained.

We offer audit services in the following areas:

• Underwriting
• Claims
• Run-off
• Due Diligence Reviews
• Pre-Appointment Coverholder Reviews

Underwriting
Underwriting audits are the core of our business and each review is customized to meet the requirements of the company or syndicate. Our focus is on confirmation of compliance with corporate underwriting guidelines and strategies and binding authority agreements. Our client list includes many leading Lloyd's syndicates as well as North American insurers and reinsurers. Classes audited have included a diverse range of portfolios including Livestock, Aviation, Marine, Jewellers' Block, Architects' and Engineers' E&O, Directors' & Officers' Liability and High Tech risks as well as the typical range of general commercial and personal property risks. References are available upon request.

Claims
Our claims audit service is focused on Third Party Administrators who hold claim settlement authority. Our claims auditors are independent professionals who have no ties to claims adjusting firms and are therefore able to be truly objective. Audit scope may include a review of expenses, reserve adequacy, timeliness of settlement, denials/WP/Ex-Gratia, and salvage practices: the scope will always be customized to meet your needs. Through our association with John Heath & Company we are able to provide expertise in claim management services.

Run-off
Run-off audits focus on underwriting practices immediately prior to the cancellation or lapse of underwriting authority and will include commentary on short and long tail liability exposures, if any, as well as an opinion on short-term risk management issues that may impact results. For Lloyd’s Coverholders the report will include a review of the Coverholder’s ability to manage claims and/or claims funds for the expected period of run-off.

Due Diligence Reviews
Our team can be used as a resource for conducting due diligence reviews of an insurer or reinsurer, an insurance brokerage, or a managing general agency pre- or post-acquisition. This can be particularly valuable in situations where using your own staff to conduct the due diligence would effectively "let the cat out of the bag". Each assignment is treated with the utmost discretion.

Pre-Appointment Coverholder Reviews
We are often engaged to provide detailed reviews of brokerage agencies or managing general agents that are in the process of applying to become a Lloyd's Coverholder. These reviews will include confirmation of information supplied in the Lloyd's Coverholder application and will include our objective opinion of the applicant's suitability and readiness to become a Lloyd's Coverholder.